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Archivo del Autor: Belen De Leon

Tres rastreadores de contactos de coronavirus comparten su día a día

Aseguran que los primeros días son los más difíciles y, aunque algunas personas desconfían de ellos o desoyen sus recomendaciones, la mayoría les responde con gratitud. Si los países quieren reactivar sus economías antes de que haya vacuna o tratamiento, esta tarea es fundamental para controlar la pandemia
Source: MIT

Wuhan testará a toda la población tras hallar seis nuevos casos de COVID-19

Después de pasar 35 días sin nuevos contagios y haber levantado las medidas de confinamiento, la ciudad ha detectado seis positivos de coronavirus, que han sido rastreados hasta un mismo bloque de edificios. La situación señala lo fácil que sería una segunda ola de contagios si la desescalada no se hace correctamente
Source: MIT

Clyde raises $14 million Series A to help e-commerce businesses offer extended warranty plans

Four years ago, Brandon Gell was an architecture student who spent most of his time working on 3D printing modular housing. Now, he’s the founder of Clyde, an extended warranty startup that wants to help small e-commerce businesses offer product protection.

Today, the company announced it has raised a $14 million Series A led by Spark Capital with participation from Crosslink, RRE, Rea Sea Ventures, and others. 

How do you go from being a product person to the founder of an insurance startup? According to Gell: a stint at a 4-person 3D scanner startup in Columbus, Ohio.

Since the team and resources were small, Gell was put in charge of finding an insurance company to work with to protect their expensive end product of scanners.  

“I spent 6 months trying to find a company,” he said. After seeing how seamless it was to work with fintech customer support tools from companies like Stripe, Shopify, Affirm, and others, he said it was clear that insurance, and especially the extended warranty space, wasn’t as mature. So he set up an office in his grandma’s New York apartment. 

Clyde is a platform that connects small retailers to insurance companies to launch and manage product protection programs. 

Using Clyde, customers can access a dashboard, and e-commerce apps to manage their protection programs. For example, a user can see how many contracts were sold, how much revenue total those bring, and gross profit in real-time. It can also see which products are most often purchased with an extended warranty contract. 

“It’s a similar type of offering as Affirm or Stripe,” he said. “We give you access to large insurance companies and we enable you to launch the program live on your website or physical point of sale and store wherever you sell.” It has a Shopify plugin so store owners on the site can add on Clyde to their small businesses. 

Clyde’s most critical metric is that it has an 18 percent attachment rate on average, which means that 18 percent of people that go through a Clyde-powered purchasing path end up purchasing extended warranties or protection plans. 

The reason businesses care about extended warranty is two-fold. First, insurance benefits the customer experience. Second, insurance purchases are often the highest-margin product that companies sell to their customers. Product protection alone is a $50 billion market. Gell said that Best Buy drives about 2 percent of its annual revenue from the sale of extended warranties, but that generates more than half of its profit. 

Clyde helps small businesses, like a 4-person startup in Columbus Ohio, get a bite of this profitable pie. Most ecommerce businesses have to work with Amazon, thus giving a lot of that cash to the big company versus putting it in their own pocket, per Gell. He says that when Amazon sells an extended warranty on a seller’s product, it doesn’t share any revenue with the seller on how the product performs, which prevents a seller from both a stream of revenue and data analytics.

“Our sort of mantra is that the retailers that we work with are basically everybody that’s not Amazon and Walmart,” he said.  

Clyde’s goal is different from Upsie, another venture-backed startup focusing on warranty. Upsie is looking to be a direct-to-consumer warranty replacement, while Clyde works on behalf of the retailer and insurance company to connect the two parties.  

Closer competitors to the startup include Mulberry and Extend, which were both founded after Clyde and have raised less in venture capital funding. Gell thinks his competitive advantage is partnerships with top insurance companies, and a strong product-focused platform. Clyde’s entire founding team is made up of a product people. 

Startups right now need to prove that they are viable in both a pre-coronavirus and post-coronavirus world. And Clyde might be exactly in that sweet spot, since it focuses on ecommerce businesses. 

The Series A round closed a few weeks ago before the COVID-19 craziness began, but he said that the pandemic has led to more inbounds and interest than ever before. Gell sas it’s a mix of ecommerce being more important than ever, and customer behavior. 

“It’s a shift of customers that want to buy online more, but also protect their purchases more than ever,” he said. “Companies are realizing how important it is.”

New cash in hand, Clyde’s growing while its customer-based is looking for new ways to bring in revenue and take care of customers. If the startup can handle the influx of attention and importance right, sticky harmony will follow. 


Source: TechCrunch

Facebook and Instagram add new features to help you find and support local businesses

Facebook is announcing a handful of new features that will allow users to show their support for small businesses and get the latest updates as those businesses deal with the fallout — economic and otherwise — of the COVID-19 pandemic.

The social network is introducing a new section called Businesses Nearby, which will allow you to see the latest posts from businesses within a certain geographic radius (you can adjust it to anything from 1 mile to 500 miles), view their current hours and pickup/delivery options and make a booking or send them a message.

In a blog post, Facebook described this as a way to allow users to “more quickly find essential products and services” while also helping businesses get “more virtual foot traffic as they move online to stay open.”

Facebook Businesses Nearby

Image Credits: Facebook

And if you want to show your support for a small business, you can also use the new Support Small Business sticker on Instagram or #SupportSmallBusiness hashtag in Facebook — any posts using the sticker will be added to a shared Instagram story highlighting similar posts from all the accounts you follow. Creators on Facebook will also be able to tag a post as being “in support of” a specific small business.

The company is also trying to make it easier for businesses to communicate with customers by adding a dedicated Business Inbox in the Messenger app — allowing them to use Messenger to answer questions sent to their Facebook Page — and by allowing businesses to tag all their COVID-19-related posts from the Page composer.

Instagram stickers

Image Credits: Facebook

In addition, Facebook said it will be posting COVID-19-related information, tools and tips for small businesses in both the Facebook and Instagram apps. Businesses can access this information through the Facebook app shortcuts or their Instagram business profile.

These changes come on top of a $100 million grant program for small businesses that Facebook announced in March, as well as other new features like the ability to share temporary service changes.


Source: TechCrunch

Facebook's virtual grad week will have a senior night, challenges, comedy day and more – CNET

Comedians, actors and athletes will help celebrate the class of 2020 this week.
Source: CNET

5 monitors for working from home (that are currently in stock) – CNET

It’s time to upgrade your display.
Source: CNET

Lenovo's IdeaPad Duet Chromebook is the little $300 2-in-1 I've been waiting for – CNET

The tiny Chrome OS detachable two-in-one is a sweet ultraportable work and play companion.
Source: CNET

Toyota Prius puts on party clothes for 20th anniversary model – CNET

The 2021 model year marks 20 years since the Prius came to America.
Source: CNET

iPhone 12 rumors: Release date, price, specs, designs and 5G predictions – CNET

Here are nine standout rumors about the upcoming iPhone 12, 12 Pro and 12 Pro Max.
Source: CNET

Fintech startups amass war chests for the economic downturn

Consumer fintech startups were massively successful in 2019, attracting millions of new users and disrupting traditional retail banks and financial services with mobile-first, consumer-oriented products. Despite the economic downturn in public markets and the massive wave of cuts at public and private companies in recent weeks, fintech startups have been raising a ton of money.

It feels like they’re all building a war chest to survive the economic winter as traditional banks continue to iterate so they can catch up and offer more user-friendly services. This is not the time to raise fees, slow down on product development or plans to acquire new users.

Nine-figure rounds

Back in January, I looked at challenger banks and their growth trajectories, but since then, they have managed to attract even more customers. According to the most recent figures:

  • Nubank has 20 million customers;
  • Revolut has 10 million users;
  • Chime has 8 million users;
  • N26 has 5 million users;
  • Monzo has 4 million users.

And that’s without mentioning Starling Bank, Atom Bank, Bunq, Bnext, Paysend, etc. At some point, there will be as many challenger banks as non-challenger banks — perhaps we shouldn’t call them challenger banks anymore.

Beyond these startups, trading app Robinhood recently reached 13 million users, international payments startup TransferWise has 7 million customers and cryptocurrency exchange Coinbase has 30 million users.


Source: TechCrunch

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