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Archivo del Autor: Belen De Leon

Super raises $20M to fix the home services and repairs market with its subscription service

Home owners in the US spend upwards of $300 billion annually on home repairs and maintenance — a huge sum that often comes with another, more hidden cost: the stress of finding reliable tradespeople, managing those jobs, and (in the worst-case scenario) picking up the pieces if things go wrong.

Now, a startup called Super has built what it believes is a “fix” for that problem: a subscription service for maintenance and repair services for your property. Today, it’s announcing a Series B of $20 million to continue scaling that business across the US after growing its business 400 percent each year for the past two years.

The funding is being led by Aquiline Technology Growth (ATG), with participation Munich Re Ventures, Liberty Mutual from the insurance industry, Moderne Ventures, Joe Lonsdale’s firm 8VC, the Qatar Investment Authority and Solon Mack Capital. It’s an impressive mix, as it underscores Super’s traction and credibility among those close to its field: Munich Re Ventures and Liberty Mutual are insurance powerhouses; Aquiline and Moderne focus on insurance and real estate startups, QIA has extensive investments in the construction sector, and Solon Mack is the family office of the Mack real estate entrepreneurs.

Jorey Ramer, the founder and CEO of Super, said he came up with the idea for Super after he sold his previous company, Jumptap — an advertising network acquired by Millennial Media (which is now part of Verizon by way of its acquisition of AOL, just like TechCrunch). Having been an apartment renter and dweller for all of his adult life, he found himself buying property when he moved to the Bay Area, and it came with more than a little reluctance because of the headache of taking care of his new home.

“I liked being a renter,” he said in an interview. “You pay a fee, and you know what to expect.” (Indeed, “Super” is double word play meaning “great” but also the nickname for the superintendent that often handles the maintenance and repair in an apartment building.)

Looking at the state of the market, he said he wasn’t very happy with the services that were already out there offering to provide maintenance and care, which he found were too entrenched in their old way of doing things (something that I’d agree with from personal experience as a homeowner in England, by the way).

“These companies have prioritized costs over service,” he said. “Yes, they have built service provider networks, but they are not service providers that you would invite into your own home if you were finding them directly. The whole system creates incentives to do the least amount of work possible, or upsell work that you just don’t need. They are deeply ingrained systems that needed to be reinvented from scratch.”

And that is what Super is aiming to do. Right now, the company provides links through to vetted providers of repair and maintenance services that are priced in tiers of $20, $60 or $90 per month depending on levels of service (for example: appliance, home, premium home; breakdown coverage; expanded coverage, and so on). Today there is a $75 copay on all repairs and other work, but as the company continues to hone its business model and relationships with suppliers — including those who might sell its service to home owners such as the companies selling the actual homes — that is likely to change.

“The long term vision,” Ramer said, “is eventually to cover 100 percent of your repair and maintenance in your home. You will never have to pay for anything because everything will be included in the subscription.”

Super is touching on an emerging but very interesting point here. Just as companies like Uber and Lyft have helped change the conversation about the future of transportation services, companies like Opendoor are changing the dynamics and conventions around how people buy and sell — and potentially own — homes. That’s presenting a big opportunity to rethink every stage of that process, bringing in new players like Super, and old players like Angie’s List that are now taking new approaches; to also reconsider not just what they offer to the market, but what channels they use to find customers. (It’s an area that Amazon, unsurprisingly, is also eyeing up, since the home is the ultimate platform for just about everything else it offers to the market in terms of products and services.)

Ramer said that while Super today is primarily selling directly to homeowners, there are many options open in the future for how its service might be bundled with others, be they buying the property, or buying insurance, or even buying the white goods and other things that will eventually fill those homes.

“Super has developed an effective, convenient platform to provide premium care and repair services for homeowners,” said Max Chee of ATG in a statement. “Super is tackling an industry that is ripe for innovation with a smart, technology-forward approach, and we are excited to work with Jorey and the rest of the team at Super to help continue that exciting trajectory.”

 


Source: TechCrunch

Injuries Force Lyft to Hit the Brakes on Its E-Bike Ambitions

Lyft’s Motivate subsidiary pulled its e-bikes from New York, Washington, and San Francisco after riders reported injuries resulting from unexpectedly strong front brakes.
Source: Wired

Helvetica Now: The World's Most Popular Font Gets a Facelift

The 62-year-old typeface that’s used everywhere from subway signs to corporate branding has been updated for the 21st century.
Source: Wired

One Doctor’s Answer to Drug Deaths: Opioid Vending Machines

Across North America, tainted opioids are killing people who use drugs. Vancouver’s Mark Tyndall says we should start dispensing safer pills using high-tech machines.
Source: Wired

Enterprise events management platform Bizzabo scores $27M Series D

Bizzabo, the New York and Tel Aviv-based events management platform, has raised $27 million in Series D funding. Leading the round is Viola Growth, along with new investor Next47.

We’re also told that previous backers, including Pilot Growth, followed on. The new funding brings the total raised by the company to $56 million.

Originally launched in 2012 as a networking app for event attendees, Bizzabo now claims to be the leading end-to-end “Event Success Platform”. As it exists today, one way to describe the cloud-based software is akin to ‘Salesforce for events’: helping enterprises create, manage and execute every aspect of a live event.

As TechCrunch’s Catherine Shu previously wrote, the SaaS automates time-consuming event tasks related to email, social media and web marketing, and contact management.

There’s an increasing data play, too, with the ability to crunch and analyse event data to help event organisers garner more registrations, increase revenue, and improve the overall attendee experience.

“Our vision is to provide a data-driven and personalized journey for attendees,” Bizzabo CEO and co-founder Eran Ben-Shushan tells me. “An 800-person conference should feel like 800 unique in-person event experiences. By leveraging hundreds of data points throughout the attendee journey, our customers can deliver extremely personalised promotion campaigns, custom-tailor the event agenda and proactively cater to each attendee action”.

As an example, Ben-Shushan says an attendee at a user conference can receive recommended sessions, business introductions, and even sponsored offers based on interest and intent expressed before, during, and after the event.

To that end, Bizzabo says its Series D will be used to expand the platform’s capabilities and continue to help enterprise and mid-market organizations “build data-driven, personalized and engaging professional event experiences”. The will include growing its R&D and own marketing teams, adding to the more than 120 current employees in its New York and Tel-Aviv offices.

Ben-Shushan reckons that on average 25 percent of a B2B company’s marketing budget is spent on live events. This has resulted in the number of professional events increasingly exponentially each year, such as conferences and seminars, trade shows or other experiences.

However, it remains a challenge to create, manage, market and measure the success of events while maximizing ROI — which is where Ben-Shushan says Bizzabo comes in.

Bizzabo’s better known customers include Inbound, SaaStr, Forbes, Dow Jones, Gainsight, and Drift. Meanwhile, the event management space as a whole is said to be worth $500 billion.


Source: TechCrunch

Dutch chipmaker NXP makes China push by backing radar company Hawkeye

Dutch chipmaker NXP Semiconductors has come a long way since Qualcomm’s outsize $44 billion to acquire it fell through last year. In an announcement released on Tuesday, NXP said it’s agreed to back and partner with Hawkeye Technology, a Chinese company specializing in automotive radars, as part of an ambition to capture the rapid growth of sensor-powered vehicles in China.

Financial terms of the investment were undisclosed, but the tie-up will see Hawkeye providing a suite of technical know-how to NXP. That includes the Chinese company’s engineering team, a research lab it set up with Southeast University in the Chinese city of Nanjing, and its 77Ghz radar, a long-range sensing technology that enables cars to detect crashes down to sub-millimeter accuracy.

Under the agreement, NXP and Hawkeye will work together to create reference designs rather than retail products.

“The fast development of ADAS [Automatic Data Acquisition System] and autonomous driving technologies has raised new requirements for vehicle-based millimeter radar,” said Alex Shi, co-founder and chief executive of Hawkeye. “By partnering with NXP, Hawkeye will focus on providing advanced millimeter wave radar system level solutions as well as comprehensive technical support for Tier 1 customers.”

The deal is a smart move for NXP, whose claim to fame is its chips for car-related applications, as it strives to be a key player in China’s autonomous driving race. Hawkeye may be little known, but not its CEO. Shi was the former boss of Banma Network, a joint venture between ecommerce behemoth Alibaba and Chinese state-owned automaker SAIC Motors, which is the key force to commercialize Alibaba’s connected car solutions.

In April 2015, Shi and a group of other prominent auto figures from China founded Hawkeye with an initial registered capital of 30 million yuan ($4.5 million).

The Hawkeye funding arrived less than a year after Qualcomm dropped its proposed buyout of NXP, which was set to be one of the largest in the semiconductor space but ended up as a collateral damage in rising trade tensions between China and the U.S. Qualcomm had mulled buying NXP as early as September 2016.

China remained a focus for NXP, which assured that its alliance with Hawkeye is evidence of its “confidence in the Chinese market” and “determination to continuously invest in the country,” said NXP president Kurt Sievers in a statement.

“Innovators in automotive, like Hawkeye and Southeast University, have become the driving force for the transformation of China’s automotive industry. We are pleased to collaborate with these excellent partners, leveraging NXP’s leadership in the fast-growing radar semiconductor market to improve road safety,” Sievers added.


Source: TechCrunch

Beyoncé just dropped Homecoming: The Live Album – CNET

The Queen B dropped a 40-track live album of marching band awesomeness direct from Coachella to go with her Netflix film, and you can stream both now.
Source: CNET

Aptiv takes its self-driving car ambitions (and tech) to China

Aptiv, the U.S. auto supplier and self-driving software company, is opening an autonomous mobility center in Shanghai to focus on the development and eventual deployment of its technology on public roads.

The expansion marks the fifth market where Aptiv has set up R&D, testing or operational facilities. Aptiv has autonomous driving operations in Boston, Las Vegas, Pittsburgh and Singapore. But China is perhaps its most ambitious endeavor yet.

Aptiv has never had any AV operations in China, but it does have a long history in the country including manufacturing and engineering facilities. The company, in its earlier forms as Delphi and Delco has been in China since 1993 — experience that will be invaluable as it tries to bring its autonomous vehicle efforts into a new market, Aptiv Autonomous Mobility President Karl Iagnemma told TechCrunch in a recent interview.

“The long-term opportunity in China is off the charts,” Iagnemma said, noting a recent McKinsey study that claims the country will host two-thirds of the world’s autonomous driven miles by 2040 and be trillion-dollar mobility service opportunity.

“For Aptiv, it’s always been a question of not ‘if’, but when we’re going to enter the Chinese market,” he added.

Aptiv will have self-driving cars testing on public roads by the second half of 2019.

“Our experience in other markets has shown that in this industry, you learn by doing,” Iagnemma explained.

And it’s remark that Iagnemma can stand by. Iagnemma is the co-founder of self-driving car startup nuTonomy, one of the first to launch a robotaxi service in 2016 in Singapore that the public—along with human safety drivers — could use.

NuTonomy was acquired by Delphi in 2017 for $450 million. NuTonomy became part of Aptiv after its spinoff from Delphi was complete.

Aptiv is also in discussions with potential partners for mapping and commercial deployment of Aptiv’s vehicles in China.

Some of those partnerships will likely mimic the types of relationships Aptiv has created here in the U.S., notably with Lyft . Aptiv’s self-driving vehicles operate on Lyft’s ride-hailing platform in Las Vegas and have provided more than 40,000 paid autonomous rides in Las Vegas via the Lyft app.

Aptiv will also have to create new kinds of partnerships unlike those it has in the U.S. due to restrictions and rules in China around data collection, intellectual property and creating high resolution map data.


Source: TechCrunch

2020 Toyota Highlander vs. Ford Explorer, Honda Pilot, Chevy Traverse, Kia Sorento – Roadshow

Does Toyota’s all-new three-row crossover SUV have what it takes to keep up with the best in the segment?
Source: CNET

The 2020 Toyota Highlander gets a new platform, new tech and new drivetrains – Roadshow

Toyota’s long-serving people carrier is sure to be a people pleaser in its latest incarnation.
Source: CNET

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